Urgent Service

Expert support when you need it
Do you need service for your pool, spa or hot tub? Whenever there’s any mechanical issue or concern, our Service Department is available to help for our existing BonaVista Pools customers. We have trained technicians and knowledgeable advice.

Monday – Friday, you can reach us at 905-475-6980 from 8:30am – 4:30pm.

If you are an existing BonaVista Pools customer and have a service emergency outside of regular business hours, please email us at urgentservice@bonavistapools.com.

If your request is urgent, we will reply with instructions within 2 hours. Please note that overnight requests sent after 8pm will be answered the next morning. If your system is actively leaking, draining or any major equipment concerns, please turn it off. If your pool is overflowing, please turn off the fresh water supply to your auto level controller. Non-urgent requests will be answered the next business day during our regular business hours, 8:30am to 4:30pm.

Inspiration Gallery

Here’s
What Our Customers Say

“So far great work. They follow up with what they’re asked to do and keep a difficult to keep clean outdoor pool clean!”
Eric Gangbar

Take a Step Closer to Enjoying Your Dream Backyard

Click below for a free, no-obligation quote or contact us today.

Connect with Us

Please contact us today. We are here to answer any questions you may have.

Call: 905-475-6980
Email: Info@BonaVistaPools.com

Facebook Instagram X Youtube